The WV Privacy Policy

At Wear Vocal, your privacy is incredibly important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us. By using our website (wearvocal.com) or making a purchase, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, so we encourage you to review it periodically.

1. Consent to Use Your Information

By using the Wear Vocal website and services, you consent to the collection and use of your personal information, including any details you provide directly (such as name, address, phone number, and email), as well as information gathered through your use of the website. If you do not agree to the terms of this policy, please do not use our website.

2. Information We Collect

Wear Vocal collects two types of information:

Personal Information: This includes any details you provide when placing an order, subscribing to our newsletter, or creating an account, such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (credit card or other payment methods)

Non-Personal Information: We may also collect non-personal information, such as:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited on our site
  • Date and time of access
    This helps us improve our website and tailor the experience for users.

3. How We Use Your Information

We use the information we collect to:

  • Process your orders and payments
  • Send you shipping and order updates
  • Improve your shopping experience
  • Respond to customer service requests and inquiries
  • Provide marketing updates, if you have opted in for communications
  • Improve and personalize our website and services
  • Comply with legal obligations

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access or disclosure. Our website uses secure socket layer (SSL) technology to encrypt your payment details during the checkout process. While we strive to protect your information, please note that no data transmission over the internet can be completely secure.

5. Sharing Your Information

Wear Vocal will not sell, trade, or rent your personally identifiable information to third parties. However, we may share your information in the following situations:

  • Third-Party Service Providers: We may engage third parties to assist with our operations, such as payment processors, shipping providers, and marketing services. These third parties will only have access to your information as necessary to perform their functions and will be bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
  • Business Transfers: If Wear Vocal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if such a transfer occurs.

6. Cookies and Tracking Technologies

Wear Vocal uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

7. Communication from Wear Vocal

We may communicate with you via email to:

  • Confirm and update your order status
  • Provide shipping and tracking information
  • Offer promotions and discounts (only if you have opted into our marketing communications)

If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

8. Children’s Privacy

Wear Vocal does not knowingly collect personal information from anyone under the age of 18. Our website and services are intended for individuals aged 18 and older. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to remove that information from our records.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights and Choices

As a customer, you have the right to:

  • Access and Update Your Information: You can review and update your personal information at any time by logging into your account.
  • Delete Your Account: If you no longer wish to use Wear Vocal’s services, you can delete your account, and we will remove your personal information from our database.
  • Opt-Out of Communications: If you no longer wish to receive marketing emails or newsletters, you can opt-out using the unsubscribe link in any of our emails.

11. Changes to Our Privacy Policy

We may update our Privacy Policy periodically. If we make any significant changes, we will post an updated version on this page with the date of the last update. Please review this policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please feel free to reach out to us:

  • Email: hello@wearvocal.com

Thank you for trusting Wear Vocal with your personal information. We're here to ensure a safe and secure shopping experience for you!